Last Updated: January 22, 2026

Welcome to Dortmart. These Terms and Conditions govern your use of our website located at https://dortmart.com/, operated by EASY PEASY GROUP LIMITED.

By accessing this website and using our website and placing orders through our platform, you agree to comply with and be bound by the following terms.

1. CORPORATE INFORMATION

Company Name: EASY PEASY GROUP LIMITED
Address: FLAT/RM A 15/F Goldfield Industrial Building, 144 to 150 Tai Lin Pai Road, Kwai Chung, Hong Kong
Email: info@dortmart.com

2. ORDERS AND PURCHASE PROCESS

Our website offers tech and home products available for direct online order.

Order Process:

• Customers select a product and submit an order form through the website
• After the order is submitted, our team may contact the customer to confirm delivery details
• Payment is made via Cash on Delivery (COD), unless otherwise agreed
• The purchase contract is considered confirmed once the order has been processed and accepted

Accuracy:

We reserve the right to correct any errors related to product descriptions, pricing, or availability before order confirmation.

3. PRICES AND PAYMENT

• All prices displayed on the website are shown in the applicable currency and are subject to confirmation before shipment.
• Payment Method: Payment is made via Cash on Delivery (COD), unless otherwise agreed.
• The customer pays only after receiving the product.

4. RIGHT OF WITHDRAWAL (EU CUSTOMERS)

In accordance with Directive 2011/83/EU:

• You have the right to withdraw from the contract within 14 days from the date of delivery.
• To exercise this right, you must contact us at info@dortmart.com.
• The product must be returned in its original condition.
• Refunds are issued after the returned product is received and inspected.
• Return shipping costs may be borne by the customer unless otherwise agreed.

5. LEGAL GUARANTEE

In accordance with Directive (EU) 2019/771:

• All products benefit from a 2-year legal guarantee.
• If a product is defective or not as described, the customer is entitled to repair, replacement, or refund.

6. INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, and images, is the property of EASY PEASY GROUP LIMITED and is protected by international copyright laws.

7. LIMITATION OF LIABILITY

EASY PEASY GROUP LIMITED shall not be liable for indirect or consequential damages resulting from the use of this website, except where liability cannot be excluded under applicable law.

8. GOVERNING LAW

For customers within the European Union:

• These Terms are governed by applicable EU consumer protection laws.
• Any disputes may be brought before the competent courts of the consumer’s country of residence.

For non-EU customers:

• These Terms are governed by the laws of Hong Kong.

9. CHANGES TO TERMS

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date.